Shipping & Delivery Policy

At Jikaka Private Limited, we are committed to ensuring your shopping experience is seamless, reliable, and satisfying. Our goal is to deliver your products quickly and safely, no matter where you are in India. We’ve partnered with leading logistics providers to ensure timely delivery and full transparency at every step.

1. Order Processing

• All orders undergo a thorough quality inspection before being dispatched.
• Once approved, your items are securely packed and handed over to our trusted courier partners.
• Our logistics team monitors every shipment to ensure smooth and timely delivery.

2. Delivery Coverage

We currently deliver to most PIN codes across India. International shipping is not available yet, but we are working towards expanding globally soon.

3. Shipping Charges

• Orders below ₹500 incur a small delivery fee of ₹50.
• Orders above ₹500 qualify for free shipping.
• Any additional delivery charges (if applicable) will be shown clearly during checkout—no hidden costs.

4. Estimated Delivery Time

• Orders are processed and dispatched within 24 hours (excluding Sundays and public holidays).
• Typical delivery time is 3–7 business days, depending on your location.
• For remote or rural areas, delivery may take up to 10–14 business days.

5. Order Tracking

• Once your order is shipped, you’ll receive an SMS and email with your tracking ID and courier details.
• Tracking information will be active within 24 hours of dispatch.
• We currently work with reliable courier partners such as:
  • Delhivery
  • Bluedart
  • DTDC
  • Ecom Express
  • Shadowfax
  • Xpressbees

6. Payment & COD Options

• We accept payments through UPI, debit/credit cards, and secure online gateways.
• Cash on Delivery (COD) is available in select serviceable locations.
• Enter your PIN code at checkout to check COD availability.

7. Delays & Exceptions

In rare cases, delivery may be delayed due to weather conditions, strikes, or logistical issues. We’ll keep you informed in such cases and ensure prompt resolution.

8. Damaged or Wrong Deliveries

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery. Our support team will guide you through the replacement or return process.

9. No Hidden Costs

The prices displayed on our website are final and inclusive of all taxes. Delivery charges (if any) are shown transparently before checkout — ensuring full price clarity.

10. Contact Us

For shipping or delivery-related queries, feel free to reach out to our customer support team at info@jikaka.com. We’re happy to help!